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Returns and order issues

If something is wrong with your order, tell us so we can review it.

Tell us what happened

If your order arrives damaged, incorrect, or materially different from what you ordered, contact us promptly. Include your order number and clear photos where relevant so we can investigate.

Custom designs

Custom designs are checked before printing. If a design is rejected, you can choose to revise it or request a refund as described in the order update.

Before you send an item back

Please contact us before returning anything. The store does not currently publish a general return window or a self-service returns address; we will review the details of your order and advise you on the next step.

Contact

File an order complaint or reply to your order confirmation email with the order number.